A landline near the prison. Your mobile in your pocket.

A call to a landline inside the prison’s own local calling area is billed at a fraction of the mobile rate. That is exactly what we provide: a dedicated local landline near the facility, ringing directly to your mobile.

Why we exist

Keeping families connected, affordably

We believe staying connected with the people you love matters most during the hardest stretches. Our work is focused on one thing: making those calls as affordable as they can be, so families talk more often and for longer.

We do that with local landline numbers near every Australian prison, unlimited minutes on every plan, and setup that takes minutes rather than days. More affordable calls mean more conversations, and more time together.

Step by step

Four things happen, and then you’re done

1. Select the prison

Choose the facility where your loved one is being held. We support every correctional centre in Australia.

1. Select the prison

Choose the facility where your loved one is being held. We support every correctional centre in Australia.

2. We allocate a local landline

You are issued a dedicated landline number in that facility’s local calling area, chosen specifically to keep call costs low.

2. We allocate a local landline

You are issued a dedicated landline number in that facility’s local calling area, chosen specifically to keep call costs low.

3. Calls ring through to your mobile

Any call made to that landline arrives on your mobile through our app, showing the facility’s caller ID.

3. Calls ring through to your mobile

Any call made to that landline arrives on your mobile through our app, showing the facility’s caller ID.

4. You save on every single call

Local landline rates instead of mobile rates — no limits, no per-minute charges, no stress about the length of the call.

4. You save on every single call

Local landline rates instead of mobile rates — no limits, no per-minute charges, no stress about the length of the call.

Good to know

How your number connects

Each customer is issued a dedicated local landline number. Calls to that number terminate directly within our secure app. No call forwarding, diversion or redirection is used at any point.

Prison Engine is an independent, private telecom provider and is not affiliated with, endorsed by, or an official service of any Australian state government or correctional authority. If in doubt, check with the relevant correctional authority.

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